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FAQ:Technical Questions

1. How can I transfer files to my web site ?   2. Can I have multiple domains point to my web space ?   3. Do you have FTP software available for download ?   4. What are the two folders I see when I connect to my Web site?   5. How do I get my page to load automatically ?   6. What file names and extensions are acceptable ?   7. How do I update my web pages ?   8. What is the function of my "cgi-bin" directory ?

Go to questions 8-16

How can I transfer files to my web site ? - Top

All files must be transferred to the web server via File Transport Protocol (FTP). If you have a PPP internet account and need FTP software, you can either purchase an FTP client or click here for more FTP info . Internet providers such as AOL, Compuserve, and Prodigy usually have a built-in FTP interface. Try keyword or goword FTP. Web development tools such as MS FrontPage also have FTP built in.

Can I have multiple domains point to my web space ? - Top

Yes. We can point as many domains as you need to your virtual hosting account. All domains will be linked to the main root of your account. We cannot link domains to certain subdirectories on your virtual web hosting account. That is only possible with our WISP virtual servers. Please note that we charge a one-time only fee of USD $25 per additional domain that you want us to include in our name servers linking to your web account.

Do you have FTP software available for download ? - Top

Yes. For PC users we recommend using an excellent shareware program called WS_FTP. You can download the evaluation version of this great program at no charge directly from our FTP server: ftp://ftp.webinsite.net/pub/software/ws_ftple.zip (16 & 32 bit version)

What are the folders I see when I connect to my Web site? - Top

When you connect to the root or "home" directory of your account via FTP the first time, you will see the following sytem directories/folders which are landmarks suggesting a successful connection: --------------------------------------- anon_ftp bin cgi-bin conf errordocs httpdocs logs pd web_users ----------------------------- Please place your html pages in the httpdocs directory, overwriting the temporary placeholder file that is there. if you are new to hosting and web sites it is best that you start easily and don't jump in changing files in the other directories or you could get yourself into trouble. We have safeguarded against all problems we can forsee so don't be scared. One of the most interesting directories is cgi-bin; this directory is reserved for custom cgi scripts. You can transfer all your cgi or pl files directly to the root level and/or create subdirectories under cgi-bin by using your FTP client. Please note that your cgi-bin will only be fully valid once your domain name is working.

How do I get my page to load automatically ? - Top

You must name your main loading file "index.html". Be sure to name everything in lowercase, not "INDEX.HTML" . Also, this file must to located in your root directory (httpdocs folder), which is a directory you see when you access the web server via FTP. just click on teh folder to open it and upload your files there.

What file names and extensions are acceptable ? - Top

There are generally no restrictions to file names and/or file extensions. However, please keep in mind that if you are operating on our UNIX machines, that Unix is case sensitive. This means that if you upload your files with upper case letters in them, then your HTMLs references must also match the case. The easiest way would be to keep everything in lower case. Spaces and special control characters are generally not a good idea.

How do I update my web pages ? - Top

You can literally create and maintain your web pages, i, and scripts locally and upload them to the web server at your leisure via FTP. You can overwrite existing files or transfer a new file.

What is the function of my "cgi-bin" directory ? - Top

This directory allows you to execute a CGI script written in Perl, or Unix Shell. Perl and shell programs are self-compiling and can be utilized immediately after transfer to this directory / folder. Please note that the cgi-bin directory will only be fully valid after your domain name is working

Go to questions 8-16